Privacy Policy – Aira Travels Hampi
At Aira Travels Hampi, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, or book our travel services.
1. Information We Collect
When you contact us or book a tour, we may collect the following information:
* Name and contact details, including phone number and email address.
* Travel dates, destination preferences, number of travellers, and tour requirements.
* Pickup and drop-off locations.
* Booking details and payment status.
* Information you voluntarily provide through our contact forms, WhatsApp, email, or other communication channels.
We only request information that is reasonably necessary to provide our services.
2. How We Use Your Information
We may use your information to:
* Respond to enquiries and provide tour package details.
* Process and manage travel bookings.
* Coordinate transportation, sightseeing, and other confirmed services.
* Send booking confirmations, updates, and important travel information.
* Process eligible cancellations and refunds.
* Improve our website, customer service, and travel offerings.
* Meet applicable legal and regulatory requirements.
We will not use your contact information for promotional messages where consent is required unless the appropriate consent has been obtained.
3. Sharing of Information
We do not sell your personal information to third parties.
We may share relevant information with service providers when necessary to fulfil your booking, such as drivers, transport operators, accommodation providers, payment service providers, or other tour partners.
We may also disclose information when required by law or to protect our legal rights.
4. Payments
Payments, if accepted through our website or other payment channels, may be processed by third-party payment providers. Payment information is handled according to the applicable provider’s policies and security procedures.
We do not ask customers to share their UPI PIN, banking password, or OTP with us.
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to maintain website functionality, understand visitor activity, improve performance, and enhance the user experience.
You can manage cookies through your browser settings. Some website features may not function correctly if certain cookies are disabled.
6. Data Security
We take reasonable measures to protect personal information from unauthorized access, misuse, loss, or disclosure. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary for bookings, customer support, legal compliance, accounting, and resolving disputes.
8. Your Privacy Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information. Some records may need to be retained where legally required.
To submit a privacy-related request, contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites, maps, payment services, or communication platforms. We are not responsible for the privacy practices of those external services. Please review their privacy policies before sharing information.
10. Children’s Privacy
Our website is intended for general travel enquiries and bookings. If information about a child is required for a booking, it should be provided by a parent, guardian, or authorized adult.
11. Changes to This Policy
We may update this Privacy Policy when our services, website, or legal requirements change. The latest version will be published on this page with the updated date.
12. Contact Us
For privacy questions or requests, contact:
Business Name: Aira Travels Hampi
Email: [Your Business Email]
Phone/WhatsApp: [Your Business Phone Number]
Business Address: [Your Business Address], Hampi, Karnataka, India
We will review and respond to privacy requests within a reasonable time, subject to applicable law.